Hi Tours Cares

ChangesWith Standard Booking Policy you can make changes to part or all of your trip up to 30 days before departure. An administrative fee of ₹2,500 per person applies, along with any difference in price for the updated travel arrangements. Refunds of the original trip price are not available. Non-refundable flight tickets are excluded from changes.

CancellationIf you cancel your entire trip, cancellation fees are charged depending on the period before your departure:

• Up to 45 days before departure: 25% of the booking amount
• 44 to 30 days before departure: 50% of the booking amount
• 29 to 15 days before departure: 75% of the booking amount
• 14 to 7 days before departure: 90% of the booking amount
• Less than 7 days or no-show: 100% of the booking amount

ChangesWith Hi Tours Cares you can make a one-time change to your dates or itinerary free of charge up to 30 days before departure – no administrative fee, you only pay any difference in tariff for the new arrangements. After using your one-time Hi Tours Cares change, further changes follow the terms of Standard Booking Policy. Refunds of the original trip price are not available.

CancellationWith Hi Tours Cares you can cancel your land package at no cost up to 30 days before departure and receive a full refund (minus the Hi Tours Cares fee itself). If you cancel after that, cancellation fees apply based on how close you are to departure:

• 29 to 15 days before departure: 75% of the booking amount
• 14 to 7 days before departure: 90% of the booking amount
• Less than 7 days or no-show: 100% of the booking amount

Upgrade feeYou can add Hi Tours Cares to your booking for a flat fee of ₹4,999 per person (₹9,999 per person for long-haul and luxury itineraries). Your travel expert confirms the exact amount with your quote. The fee is non-refundable and is paid with your initial deposit.

AvailabilityHi Tours Cares applies to land arrangements only (excluding flights). Certain highly restricted wilderness and safari lodges follow the unbending policies of the property and are excluded; your travel expert will flag these clearly in your itinerary.

Important disclaimerHi Tours Cares is not an insurance product but an optional service that gives you the flexibility to change your mind for any reason up to 30 days before your trip start date. If you add Hi Tours Cares to your booking, we waive our normal cancellation and change fees for cancellations or changes you request up to 30 days before departure. Hi Tours Cares is independent of, and not a substitute for, any travel insurance you may purchase from an insurance company. It does not reimburse third-party costs or other financial losses, is not applicable to flights included in your booking, and the Hi Tours Cares fee is non-refundable.